Guidelines
|
LABORATORY PROCEDURES FOR MICROORGANISMS Appendix M/1998/4.01 Appendix 1 COMPLAINT Example Arrival of complaint on .................................. by telefon r by letter/fax r by email r Customer address: Customer no.: re.: Delivery note no.: ..................................................................... of (date) ..................... Specification Strain designation: ......................................................... Accession no.: ................... Strain designation: ......................................................... Accession no.: ................... Strain designation: ......................................................... Accession no.: ................... Strain designation: ......................................................... Accession no.: ................... Strain designation: ......................................................... Accession no.: ................... Reason of complaint
Complaint forwarded to responsible scientist on ............................ (date) Decision: Send replacement culture YES NO Charge for replacement YES NO Remarks: ........................................................................................................................... ...................................................................................................................................... Returned to forwarding department on ................................................................................. Customer informed by telephone r by letter/fax r by e-mail r on ........................................ Replacement shipped on ..................................... Delivery slip no. ...................................... Invoice no. .............................................................................................................................. Remarks: ................................................................................................................................. ............................................................................................................................................... ............................................................................................................................................... Guidelines prepared for CABRI by DSMZ, CBS and BCCM, 17 May 1998
© The CABRI Consortium 1999 -
2023
|